Frequently Asked Questions

Everything you need to know about our magical pigments and services.

Are Rituel de Fille products cruelty-free?

Yes, we are 100% cruelty-free. We never test on animals and ensure all our raw material suppliers meet the same ethical standards.

What is your return policy?

We offer returns or exchanges on most products within 30 days of purchase, provided they are in their original packaging and gently used.

Do you ship internationally?

We ship to many countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

Are your ingredients natural?

Our products are formulated with the fewest ingredients possible, using natural pigments and oils without synthetic fragrances, parabens, or phthalates.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment options like Afterpay for eligible customers.